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David Jones Online


The David Jones Wine Club exists separately to David Jones Online so that we can provide you with a more personalised wine service. As a result, there are a few differences between David Jones Online and David Jones Wine Club that you need to be aware of:

Cards

You may use your David Jones AMEX or Storecard on Wine Club purchases, however David Jones Gift Cards don't apply – we have separate Wine Club Gift Cards that we use occasionally for promotions or distribute as a loyalty reward.

Registration

You will need to register with David Jones Wine Club even if you are already registered with David Jones Online. This is to satisfy the strict legal requirements that govern the sale of alcohol. If you were a member of the preceeding David Jones Wine Club site, you will need to reset your password, as this is a new Wine Club operating as of the 1st August, 2013. We should have emailed you instructions, but if you haven’t received any please call 1300 652 675 where one of our Wine Consultants can help.

Shopping bag

As the David Jones Wine Club is a completely separate operation to David Jones Online, you are not able to share a shopping bag between the two. You will also notice that the check out process is slightly different to David Jones Online. However we will guide you through the steps required as you go.

Gift wrapping

The David Jones Wine Club is unable to gift wrap your purchase. However, you can have a message added to the wine case label. Just specify the message during checkout.

Delivery

To see the full David Jones Wine Club delivery times and charges, click here. The David Jones Wine Club uses Nexday, the wine delivery specialists, to ensure your wine is delivered on time and in the best possible condition. Different arrangements are made for David Jones Online, resulting in different delivery options.
As David Jones Wine Club is separate to David Jones Online, the 'Free Delivery when you spend $50 or more' and ‘complimentary standard delivery to David Jones American Express and David Jones Card holders’ promotions that David Jones Online offers, are not applicable to David Jones Wine Club orders.

Customer Service

There is a team of dedicated David Jones Wine Club Consultants available to help you with any questions, queries or to assist you with your order.

To contact a David Jones Wine Club Consultant, call 1300 652 675. David Jones or David Jones Online staff will be unable to help with David Jones Wine Club queries.

Your Account

Any information that you keep at David Jones Online will not be transferred to the David Jones Wine Club, in the interests of security.

Premier wine, premier service and premier prices – that’s your David Jones Wine Club.